During the winter, we may require some extra time to process orders. If you are located outside of Ontario, your package may be held until the following Monday to avoid packages being stored at the postal facility over the weekend. We ship all our orders throughout the winter with heat packs that will keep your plants warm throughout their journey from us to you. Depending on the location your order is being shipped to, we may instruct packages to be delivered straight to the post office for pickup. This is to ensure that the plants are subjected to the least amount of time on a cold delivery truck and that they aren't left outside on your doorstep in the cold!